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Universal Credit has now been adopted by the DWP in Stirling for new claimants from 25th May 2015.
Universal Credit takes over from Job Seekers Allowance, Employment Support Allowance and some other benefits and includes Housing Benefit. If you are a new claimant then from 25th May 2015 you will be paid in this way.
It will include, if you are a tenant, that which you may have formerly claimed, as Housing Benefit which will be paid directly into a bank account of your choice, but not a post office account. The Universal Benefit is designed to replace all other benefits that claimants receive eventually, but at the moment it is restricted to new claimants only.
It is important that you are aware:
You must have a bank account
Queries and statements can only be done on computer, as do applications for the benefit
You are responsible for paying the rent amount of your Universal Credit direct to your landlord.
If you don't know what to do:
Get in touch with the Stirling Council "Customer First" shop in Stirling.
Contact: Income Maximisation Officers, CAB., Money Advice Officers.
If you live in Raploch, Cornton and Bannockburn you can also contact advice officers from Change organisation who will advise and help you to budget etc.
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